Locally owned.
Locally born.
Locally answering the phone.
Big Island Van Rentals is a family-run operation on Hawaiʻi Island. We rent two vans, a 12-passenger and a 15-passenger, and we deliver them to Hilo (ITO) or Kona (KOA) so your group can skip the counter line and start the trip at the beach.
Locally owned
Born on the island. Every call, every key drop: us.
Delivered curbside
We bring the van to Hilo (ITO) or Kona (KOA). No shuttle.
Built for groups
9–15 riders, bags, coolers: one van, one move.
4.4★ on Google
11+ reviews from families, teams, and ohana.
Our story
We built this
for our cousins.
And yours.
If you've ever tried to wrangle a group of ten, twelve, fifteen people on Hawaiʻi Island, you already know the problem. The big mainland chains push $250 or $300 a day for a 15-passenger (if they have one at all), and most of the time they don't on the Hilo side. You end up herding four sedans around Saddle Road. Someone misses the Mauna Kea sunset.
We started Big Island Van Rentals because our own families were hitting that wall. Weddings, funerals, reunions, mission trips: the people coming home shouldn't be the ones getting priced out. So we got a van. Then two. We made the rate flat, the delivery free to the airport, and the phone line real.
How it works on our end: we live here. We know the drive times between Hilo and Kona. We know which Costco you'll actually hit before the check-in at the condo. We'll time the drop to your flight, leave the van clean and cold, and be a quick call away if your transmission decides to see the Saddle for the first time in the rain. (It usually behaves.)
We're not a fleet company. We're not an app. We're the people who will text you back at 9pm when your redeye lands at ITO and nobody can find the curbside pillar.
Why we built this
The gap in
the market.
The feedback we kept hearing was the same: the big chains were either unavailable or charging a number that made the trip feel punitive. We built BIVR to be the opposite of that.
15-pax vans are scarce on the Big Island
Especially Hilo-side. Mainland brands rarely stock them, and when they do they're spoken for months out.
Group rates from the chains hit $250+/day
After fees, underage driver surcharges, airport concession recovery, and the usual line items, you're well past $300.
No flexibility for island schedules
Delayed flight? Swap from 12 to 15? On the chains, good luck. Here, it's a phone call.
Nobody answering the phone
You get queued into a contact center. The person on the line has never been to Hilo.
What we stand for
The kind of company
we wanted to rent from.
Kindness
We treat you like we'd want our mom to be treated at a counter in a strange airport.
Promptness
Flights move. Plans change. We pick up the phone and move with you.
Transparency
The rate we quote is the rate on the paperwork. No counter upsells, no gotchas.
Island pride
This place raised us. We send you into it with a clean van and a smile.
In their words
Mahalo from
the groups we've moved.
"Our van was perfect and exactly what we needed for our trip. Clean, good condition, and worked great. Customer service was also super helpful and very friendly. Would 100% rent again."
"It's always tough to find a van large enough to fit us and our 9 kids. We always check tour, rental agencies, and Orbitz to help us. This time, I came across Big Island Van Rentals on Google after finding that all the other options were significantly more expensive."
"Awesome local customer service. It's like dealing with family."
Ready when
your ohana is.
Tell us the dates. We'll tell you the van. Delivery to ITO and KOA is on us.